Toll and pricing policy turn the anonymous motorist into a specific customer: a customer who pays for the service provided and therefore deserves a bespoke service. The introduction of a toll also offers additional possibilities for the financing of new infrastructure or large scale maintenance projects, and price stimuli can be used to manage traffic flows.

The introduction of a charge for travelling by road - whether this is a toll, a congestion charge or a kilometre charge - is a complex decision whereby various aspects need to be balanced. NedMobiel can support you in the following areas:

• Identification of toll regime and payment points;
• Developing, implementing and managing toll systems (freeflow and plazas), including enforcement and collection of payments;
• Managing traffic studies to determine and optimise toll income;
• Research into policy effects;
• Developing a collection organisation and consultancy on public schemes;
• Developing implementation programmes.

NedMobiel provides advice, but also project managers who can help you to implement our advice. NedMobiel has an extensive international network in the toll world, at both political and policy level and amongst the industry and concession holders.